Frequently asked questions.
Have more questions about our services? Call 404.455.5900
Train hotel staff on proper ice handling and basic maintenance tasks, such as daily cleaning of exterior surfaces and monitoring ice quality. Empowering your team helps maintain standards between professional cleanings.
Keep detailed records of cleaning and repairs. Maintenance logs not only ensure accountability but also provide critical documentation during health inspections.
Assign maintenance staff to conduct weekly inspections for mold, scale buildup, and unusual odors. Addressing minor issues promptly can prevent more significant problems.
25k+
hours of sanitizing by the Clean Ice team
2-4
cleanings per year are recommended by the FDA
70%
of ice samples test positive for coliform bacteria on avg.
10k+
unique machines serviced
Trusted by
01
Assessment & Analysis
The Clean Ice team analyzes your machines from the exteriors through to the plumbing, filtration, electrical, and air flow systems while taking before photos. We’ll diagnose any leaks, pressure issues, and water filter problems.
02
Deep Cleaning & Sanitization
Our thorough technique involves removing paneling and any parts that come in contact with the ice making process. We’ll individually sanitize each piece, clean the evaporator and connected parts, then replace and rebuild. Before inspection, we’ll run a descaled for machine health and repeat with sanitizer.
03
Final Inspection & Assurance
A complete and deep inspection is conducted to ensure the machine runs properly and produces appropriately sized, shaped, and textured ice. We’ll place an official decal with date of next service and take after photos for your records.